Delivery

Postage and delivery times

Every order is packed by hand at our Sydney warehouse and sent with Australia Post. Postage is calculated at checkout from the weight of your parcel and where it is going, on the live Australia Post rate card — so what you see at checkout is what you pay.

Free shipping on Australian orders over $100. The free option is Parcel Post. You can still choose Express Post at your own cost if you need it sooner.

What postage typically costs

ServiceTypical cost (a 500 g parcel)Speed
Parcel Postfrom $11.222–6 business days, depending on your state
Express Postfrom $14.52Next business day inside the Express Post network
Free shipping$0 on orders over $100Parcel Post speed

How long delivery takes

These are Australia Post’s own estimates for Parcel Post from Sydney, measured on our checkout. Add one business day for packing, plus a day or two for regional and remote postcodes.

DestinationParcel Post estimate
Sydney, Canberra2 business days
Newcastle, Wollongong, Coffs Harbour2–4 business days
Melbourne, Brisbane3 business days
Adelaide and regional South Australia4 business days
Perth, Hobart, Tasmania5 business days
Darwin and the Northern Territory6 business days

When your order is sent

We post within one business day. Every order gets a processing day — it is picked, packed and handed to Australia Post on the next business day after you order. So an order placed on Monday travels Tuesday, and the Australia Post estimate above starts from that handover.

Tracking your parcel

Australia Post emails a tracking number as soon as your parcel is scanned into their network, and we include the same link in your shipping confirmation. If a tracking number has not arrived within two business days of your order, email sales@tastyworld.com.au with your order number and we will chase it.

International orders

We ship within Australia only. International shipping is switched off at checkout, so overseas customers cannot complete an order. If you are outside Australia and want something specific, email sales@tastyworld.com.au and we will tell you honestly what is possible.

Something not right?

If a parcel arrives damaged, or the tea is not what you ordered, read our shipping and returns policy — we replace or refund faulty and incorrect items, in line with the Australian Consumer Law.

Questions before or after you order: call 0493 234 094 during business hours, or email sales@tastyworld.com.au.

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